Flexible Yet Fair Cancellation Terms
At Guildstone Stays, we understand that plans can change. Our cancellation policy is designed to be transparent and fair for both our guests and property management.
📌 1. Cancellation by Guest
- 7 days or more before check-in:
Eligible for full refund (excluding any transaction charges, if applicable). - 3 to 6 days before check-in:
50% refund of the booking amount. - Less than 72 hours before check-in:
No refund will be provided.
📌 2. No-Show Policy
- If the guest does not arrive on the check-in date without prior notice, the booking will be treated as a no-show, and no refund will be issued.
📌 3. Date Modification
- Changes to booking dates are subject to availability.
- Requests must be made at least 3–5 days prior to check-in.
- Price differences may apply depending on new dates.
📌 4. Cancellation by Guildstone Stays
- In rare cases where we must cancel a booking due to unforeseen circumstances, guests will receive a full refund or the option to reschedule.
📌 5. Refund Process
- Approved refunds will be processed within 5–7 business days.
- Refunds will be made to the original payment method.
📌 6. Special Cases
- For peak seasons, holidays, or special properties, cancellation terms may vary.
- Guests are advised to review specific property policies before booking.
📌 7. Contact for Cancellations
For any cancellation or modification requests, please contact us:
📞 +91 9515073366 (Call / WhatsApp)
📧 Guildstonestays@gmail.com